SAFETY
SCREENING PROCEDURES
For the safety of everyone at Music Hall, all persons entering these venues will walk through a metal detector (magnetometer) and have their bags searched, or be screened with a hand-held metal detector, to search for prohibited items. Oversized bags, luggage, and backpacks will not be permitted inside the venues. Purses and other small personal bags are allowed after a thorough inspection.
These procedures are additional best practices to create a safe and pleasant entertainment experience for all of our guests. These standard screening procedures are similar to those in place at major performing arts venues, arenas, and stadiums locally and across the country.
BAG-SIZE RESTRICTIONS
For your safety and expedited entry into the Aronoff Center or Music Hall, bag sizes are restricted to 18" x 18" x 8". Bags exceeding this designated size will not be permitted inside the building. Exceptions can be made if you have a medical necessity. If so, notify a staff member who can assist you. All bags and jackets are subject to inspection at the entrance. For additional information, check out the FREQUENTLY ASKED QUESTIONS below.
PROHIBITED ITEMS
Guests are not permitted to bring the following items into Music Hall:
Large bags, backpacks, and luggage
Weapons of any kind, including, but not limited to: firearms, explosives, stun guns, handcuffs, brass knuckles, sticks, clubs, batons, martial arts instruments, pepper spray, tear gas, knives, etc. Guests found in possession of such items will be asked to remove the items from the venue or dispose of them.
Professional photography equipment, long and/or detachable lenses, tripods, monopods, and selfie sticks (unless approved by management)
Outside food and beverage (empty plastic reusable bottles are permitted)
Alcohol
Illegal drugs
Cans, glass, or metal containers
Animals/Pets (except service animals)
Aerosol cans
Audio/video recording equipment (unless approved by management)
Balloons, beach balls, or other inflatable items
Fireworks or incendiary devices of any kind
Laser pens and pointers
Musical instruments and cases
Noise-making devices (e.g., whistles, air horns, etc.)
Posters or signs
Skateboards, rollerblades, bikes, etc.
Tools
Pamphlets, flyers, handbills, etc. (unless approved by management)
Any other items deemed inappropriate or unacceptable by Music Hall or Aronoff Center management
This list of prohibited items is subject to change at any time at the discretion of Music Hall or Aronoff Center management.
COVID-19 HEALTH & SAFETY GUIDELINES
Guidelines are subject to change.
As we welcome you to the Aronoff Center and Music Hall, the health and well-being of our audiences, staff, volunteers, and artists remains our number one priority. Current and future COVID-19 Health and Safety Guidelines for both of our venues will continue to be informed by the Centers for Disease Control and Prevention (CDC) and our partners at TriHealth. At this time, the wearing of face masks is OPTIONAL.
The ushers and staff at Music Hall are here to provide an excellent experience for you and all of our guests. If you need assistance or have any questions, please speak with a member of our team.
Frequently Asked Questions
If you have additional questions, visit Safety Procedures | Official Ticket Source | Cincinnati Arts
